Effective Date: October 14, 2026
These SMS Terms and Conditions ("SMS Terms") govern the Ironclaim Claim Guidance SMS program operated by MAF, INC. d/b/a Ironclaim ("Ironclaim," "we," "us," or "our").
By enrolling through a method described below, you consent to receive messages as described in these SMS Terms. The enrollment disclosure will provide access to these SMS Terms and our Privacy Policy.
Ironclaim Claim Guidance SMS provides general information about property insurance claims. Messages may include claim-documentation guidance, general information about deadlines commonly found in property insurance policies, educational materials, and information about Ironclaim's public adjusting services.
The program supports two-way messaging. If you reply, an Ironclaim representative may respond during normal business hours. A reply does not create a professional relationship or obligate Ironclaim to evaluate or act on a claim.
You may enroll by:
By enrolling, you expressly consent to receive recurring automated marketing and informational text messages from or on behalf of Ironclaim at the mobile number provided. Consent is not a condition of purchasing any product or service, retaining Ironclaim, or receiving representation. You may contact Ironclaim without enrolling by calling 1.800.831.1331 or emailing hello@ironclaim.com.
You must be at least 18 years old and must be the subscriber or customary user of the mobile number, with authority to consent to messages at that number. If the number changes or is reassigned, please opt out or notify Ironclaim promptly.
Providing a telephone number for an inquiry, claim, or engagement does not, by itself, enroll that number in this marketing program.
You may receive approximately 1 to 2 automated program messages per week for 12 weeks. Message frequency may increase if you reply and exchange individual messages with an Ironclaim representative.
Message and data rates may apply. Ironclaim does not charge a separate fee for participation. Charges imposed by your wireless provider are your responsibility.
Ironclaim intends to send automated program messages during the hours permitted by applicable law. Message timing may depend on the recipient's telephone number, location information reasonably available to Ironclaim, system processing, and carrier delivery. You should not rely on a message being delivered at a particular time.
Reply STOP to any message to unsubscribe automatically. You may also clearly communicate an opt-out request through another reasonable method, including by emailing hello@ironclaim.com or calling 1.800.831.1331.
After an opt-out request is processed, Ironclaim will not send additional marketing messages through this program to that number unless you enroll again. We may send one text message confirming the opt-out. If you have an active Ironclaim engagement, we may continue to communicate through another appropriate channel concerning requested services or the engagement.
If you later wish to re-enroll, you may provide new consent by texting CLAIM to +1.470.995.8662 or using an available SMS consent form.
Reply HELP to any message for assistance. You may also email hello@ironclaim.com or call 1.800.831.1331.
Carriers are not liable for delayed or undelivered messages. Supported carriers may include AT&T, T-Mobile, Verizon, Boost Mobile, U.S. Cellular, Metro by T-Mobile, and other participating United States carriers. Carrier participation may change without notice.
Message delivery depends on carrier and network availability and is not guaranteed. The program is intended for mobile numbers served by participating United States carriers.
Program content provides general educational information about property insurance claims. It is not advice concerning your particular circumstances, policy, property, claim, or legal rights. In particular, program content is not:
Prior results do not determine the outcome of another matter. Review your own policy and circumstances and consult an appropriately licensed professional or attorney when needed.
The program does not calculate or monitor deadlines that may apply to an individual recipient or claim and should not be relied upon as a reminder service.
Messages may discuss deadlines or post-loss requirements generally. They are not tailored to your policy, date of loss, insurer, jurisdiction, or circumstances. Notice requirements, proofs of loss, contractual limitation periods, appraisal provisions, and catastrophe-related extensions vary and may change.
Review your policy and circumstances and consult an appropriately licensed professional or attorney about deadlines applicable to your claim. Do not rely on this program to preserve a claim, coverage, cause of action, or other right.
Enrollment, receipt of messages, or an exchange of text messages does not create a public-adjuster-client, attorney-client, fiduciary, or other professional relationship with Ironclaim. Ironclaim represents a policyholder only under a separate written engagement agreement executed as required by applicable law.
You are not required to hire a public adjuster and may pursue a claim yourself or with a representative of your choice.
Ironclaim services are available only in jurisdictions where the required licenses and authorizations are in effect. Not all services are available in all jurisdictions.
Florida: Michael A. Fusco, Florida Public Adjuster License E130717. MAF, INC. d/b/a Ironclaim.
Ironclaim does not share mobile telephone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their marketing or promotional purposes. We may provide this information to vendors that support operation of the messaging program solely as reasonably necessary to provide those services on our behalf, or when disclosure is required by law.
Additional information is available in the Ironclaim Privacy Policy at ironclaim.com/privacy-policy.
These SMS Terms are governed by Georgia law, without regard to conflict-of-laws principles, except to the extent another law must apply and cannot lawfully be waived.
Informal resolution. Before commencing arbitration, a party must send written notice describing the dispute and requested relief to hello@ironclaim.com and allow 30 days for a good-faith effort to resolve it. This does not prevent either party from seeking urgent injunctive relief or taking an action necessary to avoid expiration of a legal deadline.
Individual arbitration. Except for an eligible individual claim brought in small claims court or a claim that applicable law does not permit to be arbitrated, a dispute arising from this SMS program, these SMS Terms, or a message sent under the program will be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. Judgment on the award may be entered in a court with jurisdiction.
Class-action waiver. To the extent permitted by applicable law, you and Ironclaim agree to assert covered claims only in an individual capacity and not as a plaintiff or class member in a class, collective, consolidated, or representative proceeding. An arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.
Arbitration opt-out. You may opt out of the arbitration and class-action-waiver provisions by emailing hello@ironclaim.com with "ARBITRATION OPT-OUT" in the subject line within 30 days after initial enrollment. Include the mobile number enrolled in the program. Opting out will not affect participation in the SMS program.
Limitations. To the fullest extent permitted by applicable law, Ironclaim will not be liable for indirect, incidental, special, or consequential damages arising solely from participation in the SMS program, delayed or undelivered messages, or reliance on general program content. Nothing in these SMS Terms excludes or limits liability, rights, or remedies that cannot lawfully be excluded, limited, or waived.
If any part of this dispute-resolution section is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in a court of competent jurisdiction after any arbitrable matters are resolved, unless applicable law requires otherwise.
We may update these SMS Terms periodically. Revised terms will be posted at ironclaim.com/sms-terms with a new Effective Date. If a change materially affects the SMS program or the parties' rights, Ironclaim will provide any additional notice or obtain any consent required by applicable law before applying the change.
You may stop participating at any time by replying STOP.
MAF, INC. d/b/a Ironclaim
3565 Piedmont Road NE
Bldg 1, Suite 450
Atlanta, Georgia 30305
hello@ironclaim.com
1.800.831.1331
